As each quarter, our 4G Monitor service intends to answer a simple question but
essential when choosing a mobile operator is: what is
customer-experience that offers each of them? You know it,
our service gives you real-time temperature data rates but
also and especially the accessibility of technology and quality
department
uses (Web, YouTube …) in practice.
4G Monitor
relies on thousands of die carried by mobile users to
4Gmark through the application, our partner. Proof of its success,
4Gmark now totals more than 1 million downloads on all blinds for two years (65% on Android). All
7 seconds, a test is performed worldwide. All of these
measures thus fueling our participatory real-time service and we
allow to periodically perform further analysis.
In recent months, our partner has decided to alter its methodology to better fit the market reality. The new features are detailed here.
In 2015 we now apply a vision “Customer Experience”, the most
representative for you, (future) 4G users, ie
with (terminal) and in a 4G operator (subscription / prepaid)
offering 4G.
Indeed an operator brings its service
4G as in covered areas in 3G for voice (the
phone “descends” 3G) but also for the data, where the 4G
is not or does not pass (3G or 2G often have better
frequencies for coverage in buildings). It is the
performance (on a 4G device, and therefore today 4G subscriber) of the
are all these networks to measure the customer experience
(QoE) in contrast to the more technical approach (QoS).
approach helps answer the question that is probably yours:
“By subscribing to this operator, what are the performance
National it offers if I have a recent phone (4G). “
The study
now also provides segmentation by geographic stratum
among the 14 largest cities and others. If 4G is a
commercial reality, it is not yet in practice everywhere
for everyone. They have operators the same performance for their network of “cities” and that of “fields”?
Here is our third quarterly report based on nearly 115,000 test cycles! You will discover many new features such as operator with detailed files. Happy reading
– methodological point.
Dates: October 1 to December 31, 2015 24/24
Environment: Android, iOS & amp ; Windows Phone
Geographic Scope: Metropolitan France
networks: cellular network operators Bouygues Telecom, Free, Orange & amp; SFR
Technology: 2G / 3G / 4G terminals compatible 4G
Users: French SIM only, no foreign roaming, national roaming range
Servers: 3 accommodations in data centers with total bandwidth greater than 20,000 Mbps.
Sample
in order to guarantee full transparency to the barometer, it is essential to introduce the sample composition details of the measures used to calculate these indicators. Nearly 115,000 tests were carried out with ever increase in the number of Full Tests versus simple Speed Tests, which also updates the volume share of web browsing tests and YouTube streaming.
These are 21,800 smartphones / different users who conducted their tests on 4Gmark, which is stable compared to the previous quarter. The average user testing and an indication of the percentage of massive testers, guarantee a volume mastered and not supercharged artificially.
Boasting the biggest fair use Free subscribers are most active, followed by Bouygues and Orange with a similar proportion. There was also a rise in SFR testers, especially since December. Bouygues remains the champion community on the full rate test.
The breakdown between Android, iOS and Windows Phone is still very close to the French parks and provides the guarantee that no platform is overrepresented
+ QoS Flow rates. Orange exceed BouyguesTel
Orange and Bouygues, the two biggest challengers to the title of best 4G network, present results well ahead. The two operators share 1st place with a leading score difference given the sample.
Free ranks in 3rd place with a score particularly stable compared to the 3rd quarter. SFR also closed the march with a stable score since Q3. The rise of its 4G deployments since December / January she will change the situation
means Flows: progress in all
operators
While the average score is comparable between Orange and Bouygues, there is a level of performance on downloads at the Orange advantage , with an average of 26.0 Mbps for users 4G terminals of the operator, against 24.8 Mbps for Bouygues users.
This gap is also present on the pure 4G average flows (33.3 vs 30.2 Mbps) and 2G / 3G only (6.7 Mbps vs. 5.6 Mbps). Bouygues keeps an advantage in TOP14 with its 4G +, and in rural communities through its deployment in 1800 Mhz, but is far behind (7-8 Mbps apart) on intermediate population strata are agglomerations 10-400000 inhabitants.
This quarter, Free lags behind pure 4G and is also penalized by a lower 3G speed that all operators (due to homelessness). However, it is interesting that the operator Free is rising most strongly in terms of proportion of testing 4G, which illustrates one hand back in the big cities Users parties leave the 3rd quarter (month summer), but also the always constant deployment effort of the operator in 4G.
Web Navigation: BouyguesTel has the advantage, Free farm walking
consultation pages on browser usage represents the most current data, and performance is not directly related to the speed of flow. For this indicator, it is undoubtedly that Bouygues takes clear advantage, followed by Orange and SFR and Free to equality.
YouTube: Orange head, still far behind
Free
YouTube success rate follows the same logic as the rates for the first two places, with a slight lead for Orange, Bouygues versus. SFR grabs 3rd place without difficulty. Free and follows far behind, very impacted by a rate close to 0% of Orange roaming success, 3G roaming with Orange worries do not seem resolved.
But the troublemaker did better than the previous quarter with an overall average failure rate of 24% against 26% a quarter earlier. Rest until the second quarter, the rate was only 13%!
Results by operator
Bouygues Telecom
Free Mobile
Orange
SFR
Remember that these national statistics allow you to measure the performance trend and quality of an operator. You can check the nearest quality you (score 4Gmark) or rates offered by operators near you, thanks to the new mapping 4Gmonitor, dynamic tool and updated weekly mobile networks.
your turn part in this participatory survey on 3G networks QoS and 4G performing your FULLTEST with 4Gmark application on Android, iPhone and Windows Phone, all your tests will feed into the 4G Monitor (here) and this monthly barometer 3G / 4G released monthly on ZDNet.
Download 4Gmark for iOS
Download 4Gmark for Windows Phone
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