On Facebook Messenger, a small revolution is under way since users may use the chatbot. These are robots that could help you in a conversation. In France, few media have reached the milestone. Facebook announces the opening of a platform for companies wishing to developer their own bot Messenger. A similar logic to
On Facebook Messenger, a small revolution is under way since users may use the chatbot. These are robots that could help you in a conversation. In France, few media have reached the milestone.
Facebook announces the opening of a platform for companies wishing to developer their own bot Messenger. A similar logic to that of Microsoft, which announced in early April launch two tools to develop virtual agents for Cortana and Skype software. “Order a taxi, buy a plane ticket or a pizza, whatever you do on the internet, you can do by talking with a bot!” Boasted Satya Nadella. Great ambitions summarized in an image of the Bloomberg Businessweek magazine: Clippy with a robotic body and finally a brain
Facebook Messenger setting bots
The founder. this social network has made a pretty nice announcement at the conference dedicated to developers. The whole world has had the opportunity to meet bots or the chatbot. Mark Zuckerberg has a goal of connecting the world. These small robots have the ability to get to know the 900 million users. The concept is fairly simple as possible to simulate the discussions. These can thus take place between consumers and customers.
A conversation about virtual reality with bots
The invasion has already begun, but for France, beginnings are somewhat timid. This form of artificial intelligence may at first be pretty confusing use. Customers will feel discuss with companies, but the reality is different. Indeed, humans intervene at any time during the conversation. Now, users are accustomed to this virtual reality, as it continues to grow in recent years, notably with the arrival of the VR headset.
Users of Facebook Messenger think that they communicate, but no one is on the other side of the screen. Mark Zuckerberg says he never had the opportunity to meet “someone who likes to call a business”.
A company wants to optimize trust with customers
to the founder of Facebook, these chatbots bring simplicity. The sites concerned by these robots have the opportunity to sail in the intended shop for this purpose. It highlights several bots that developers are encouraged to use to build trust with customers. These chatbot could still have a detrimental effect particularly if they become important in relation to applications. The future of the past would not be as rosy as expected because many experts who favor a potential disappearance. Mark Zuckerberg is already thinking about the future with a new concept.
Messenger therefore has the potential to become a major new platform. That’s why Microsoft and Facebook grow so that Google and Apple dominate with Android and iOS are more cautious. “These interactions with a mini-app within an app will multiply to thin the mobile experience,” predicts Gartner analyst Brian Blau. Remains to be seen whether users will accept to talk to both friends and a business to humans and robots, in one place.
New commercials wait
This is not all. New ads will appear on users Facebook wall, with a button calling to start a conversation with a robot. Tomorrow marks can send their customers directly on Messenger, instead of using an expensive call center for the company and sometimes exasperating to consumers.
With Whatsapp, Messenger is one of the last Facebook applications not being monetized. The market potential is huge while more than 1.6 billion people connect to social network each month and 900 million use its messaging and more, accessible independently.
The future of Facebook never seemed so promising. Certainly, the social network is not alone in wanting to use robots to conduct commercial transactions but its huge user base gives it a distinct advantage.
In addition, the group continues to invest in all directions. Mark Zuckerberg announced the release of a camera to take photos and shoot at 360 degrees and continues to work on drones and virtual reality. So if you thought already to have delivered all your personal data to Facebook, you are wrong!
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