Apple accused of rendering useless thousands of iPhone – 01net.com

Install the new version of iOS on the iPhone 6 would have been the beginning of a nightmare for many Apple customers. Or just the beginning of the end, at least for their device. The daily The Guardian reports that thousands of users are facing a smartphone unusable after being the victim of a bug called the “error 53″. The problem is not new, but would cover more of the world since the release of iOS 9 end of 2015. According to the English media, this bug “kill” simply the smartphone.

The Touch ID in question

In recent months, complaints are multiplying on the forums. First, on that of Apple. A message dated September 2014 already complained about this problem. Since then, nearly 185,000 Internet users have looked. According to the repair site iFixit, its page about the error would have been 53 for the same number of times. And the principal in question would be the Home button which houses the Touch ID function, manage the fingerprint recognition.

The common feature of many victims would have had to repair this key element of ‘apparatus. Unless Apple can take up to 321 euros to perform the operation, and non-authorized repairers often charge less. Moreover, it is impossible to have access to an Apple Store in certain geographical areas. During the software update, it is precisely the iPhone Home button which has been repaired by anyone other than Apple would be affected. Unfortunately, the legal requirements of the brand are clear: if the unit has been repaired addition, the guarantee is no longer valid.

A loss to clients

In recent weeks, users wonder what is the real intention of Apple in this story. The manufacturer does not much like other open products, much less to repair. The problem is that users have not been warned that iOS update might make them lose hundreds of euros.

When contacted by The Guardian brand explains the reasons for the error 53. for Apple, this is a security measure to prevent a Touch ID button is not original can be inserted, providing access to data of the user. The unit would be put out of circuit to protect its possessor, for example in case of theft. Except this extreme procedure is implemented for all individuals who do not opt ​​for the services of an Apple Store. With the end, a table leg to hold gold.