Sunday, June 12, 2016

Tesla problem suspensions and pressure on clients? – Caradisiac.com

Tesla would seek to introduce it omerta around a suspension problem affecting its vehicles? This is the question which is now asking the United States and with all the more insistently than the formidable US Agency for traffic safety (NHTSA) questions revealed the existence of a confidentiality agreement that manufacturer offers its customers affected by a concern for suspensions.

the case began with testimonies distilled by social networks and reports of ruptures of the suspension arm on the S models of the manufacturer, after a little more than 110,000 kilometers. Allegations that have boosted the brand to the electric range that said there was no security problem, nor on the Model S, or the Model X and the reported concern was a live customer “ at the end of a dirt road so long that it took two tow trucks to pick up the car . “

Besides, Tesla states that NHTSA has requested and obtained information but did not open an official investigation. The same administration is still concerned about the blazon of Elon Musk’s approach in this case. Not only Tesla refuse to cover these defects with the guarantee but would pass these problems in silence, proposing to cover part of the repair costs and by signing consumers a document non-disclosure of the problem in question.

This policy would be checked three times and the facts are apparently sufficiently substantiated a reprimand from the NHTSA, which states that “ any document implying that consumers should not communicate with the authorities facing a security problem is unacceptable . “

the manufacturer, he speaks an agreement of good will: “ Tesla has never sought and will never ask a customer to sign a document preventing him from talking to NHTSA or any other government agency. It would be absurd “vowed the brand that did not see a good action on his part to turn into legal proceedings against it in order to obtain additional earnings. Tesla is willing to cooperate with the NHTS the issue to explore options to manage this kind of case differently. But the question remains: suspensions of Tesla Have a default

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