as We know, the moderation of the content and the taking into account of the reports are failing on Facebook, Twitter and YouTube, which is often accused of passivity. In France, the three French associations for the fight against racism and homophobia, have conducted tests, their activists have reported 586 content to these online services, especially because of their racist or homophobic. How many of these content have been effectively moderated by Facebook, Twitter and YouTube ?
Too little, consider the three associations. On the 205 content reported to Twitter, only 4% were the subject of a withdrawal. “Twitter is so the actor being the least complied with its legal obligations and its own general conditions of use” conclude the organizations.
today, Twitter announced finally new weapons to fight against this scourge. “These behaviors are discouraging people to participate on Twitter, or other sites. The abusive behaviors restrict the opportunities to see and share different perspectives on a topic, one element that we consider capital to move forward. In the worst case, this type of conduct is a threat to human dignity that we all have to protect,” according to the social network.
The first allows users to hide words and conversations through a system of filters terms. Users will be able to choose for themselves of up to 100 different words that won’t show up in their notifications. We will also be able to “mutate” (make invisible) some of the conversations.
“These are two options that allow people to have more control over what they see and have a better experience on Twitter. For the moment this is only for notifications. We are working to go further, ” says the World Audrey Herblin, director, public affairs and philanthropy at Twitter France.
in Addition to filters, the blue bird has also reorganized its moderation team, they will also be better trained, especially to better understand the socio-cultural contexts of the countries where Twitter is active. The idea is to improve the efficiency and responsiveness of the moderators.
Finally, new options for reporting are emerging : a racial insult, homophobic, sexist.. in order to facilitate the work of the moderators. Now only remains to assess the relevance of these measures… Remember that in June last the giants of the Web have engaged with the european Commission on the application of a code of good conduct “to combat the online dissemination of hate speech illegal in Europe.”
signatories to The code have committed to inter alia “that the majority of reports that are valid can be examined in less than 24 hours”, and if necessary, they will withdraw or will block the access to the content complained of.
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