watches Pebble Steel. – PEBBLE
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It was the biggest success in the history of Kickstarter. The beautiful story of Petit Poucet out of nowhere, which was one of the pioneers of watches connected to it, before Apple and Google. Crumbling under the weight of debt, Pebble now dead and buried. Fitbit is just going to carve up a few organs of a corpse still warm in recruiting software engineering, representing about 40 % of employees, according to Bloomberg). But the buyer will discontinue the development and commercialization of all products Pebble. And if the customers like Kickstarter that have not yet received their smartwatch will be well repaid, they are now de-goû-tees.

first, the practical information :

  • Those who have ordered a Pebble Time 2, Core and Time Round and that have not been delivered will be repaid by march 2017, according to Pebble. Contacted by 20 Minutes, Kickstarter indicates, however, that all refunds should take place within 10 days.

  • The marketing of all models is stopped.

  • warranty of all models sold, including those passed in the last few weeks, will not be honoured by Fitbit. There are now no exchange possible, no repairs, no after-sales service. And if an accessory (charger etc) falls in the harbour ? It is necessary to turn to independent vendors on Amazon or sites like GadgetWraps, Clockwork Synergy Watch blue for France.

On Twitter and in the comments, the fiasco left a bitter taste in the mouths of the faithful who rally to the sound of the hashtag #FuckYouPebble. “6 months waiting for…. nothing. Campaigns like Kickstarter to success. One thing is for sure, I would never be a client fitbit, NEVER, ” writes a customer in French.

The root of the problem is that it is not a fundraising Kickstarter that failed. The campaigns of 2015-2016 have achieved their objective in a few minutes, and finished 20 million dollars for the Pebble Time – the absolute record for the crowdfunding platform – and $ 12 million for the Pebble 2. “Sometimes, things don’t go as planned. It would not be practical to require a creator to honor a promise and to manufacture a product, ” says a spokesperson for Kickstarter. This is a beautiful leg to those who have made a check in June and have waited more than six months to be reimbursed.

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