Friday, December 18, 2015

A very boring fault for SFR and its 4G network – Eco News .com

It’s around noon on Friday that users of the 4G network SFR had the unpleasant surprise to find themselves without an Internet or phone. A rather boring outage that occurred because of brownouts but the explanation

It’s around noon on Friday that users of the 4G network SFR had the unpleasant surprise to find themselves without an Internet or phone. A rather boring outage that occurred because of brownouts in detail but the explanation has not yet been revealed.

A failure quickly supported

Faced with this problem that broke around noon for users of 4G SFR, the large group mobile phone wasted no time to reassure its customers. A 14h, social networks were already filled with reassuring messages about this break, explaining that it was supported and that everything was back to normal as soon as possible. And indeed, at this time, the problem seems fully resolved and customers can again surf without problem on the Net.

A problem solved but can still play tricks

Although SFR engineers quickly took the problem in hand, the outage lasted several hours and everything is finally back in the early evening in order. However, even if all users seem to have regained their 4G connection, it is possible that some cuts still occur sometime in the late evening. Sending MMS for example is still difficult for some subscribers which will certainly have to take the pain with patience until tomorrow for a discount at total level.
SFR s’ is nonetheless apologized to its customers for this inconvenience but was able to react very professionally by solving the fault as soon as possible.

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